by Philip Boxer
It is the personal nature of the response to the customer that distinguishes taking power to the edge of the organisation. It used to be possible to rely on ‘free’ market processes for creating such innovations, but in the 21st Century the whole cycle has to be managed. This presents those leading at the edge with a double challenge, but it also presents business leadership with the need to develop a capacity for asymmetric governance.
by Philip Boxer
The double challenge involves not only responding to the customer’s demand at the edge, but also creating the organisational context that will sustain that response.
by Philip Boxer
This interoperability landscape describes a layer mediating between the demands of users within their contexts-of-use and the supply of services from APIs. We are interested in using this form of analysis from the point of view of particular new forms of demand to see where there are gaps in the resultant landscape. These gaps will identify risks that will need to be mitigated if those new forms of demand are to be satisfied. Asymmetric design is our name for the process for identifying and mitigating these gaps.
by Richard Veryard
John Hagel argues that “media companies that want to remain large and drive even more growth need to focus on establishing platforms and relationships designed to more deeply connect with specific audience segments and individual audience members.”
This is essentially an argument for a relational strategy. This would certainly make sense if DisBut does it really apply to Disney/Pixar?
by Philip Boxer The following questions were asked by Larry Hirschhorn about the blog on empowering the edge role, following which are my responses: Larry: You say that edge work is breaking out almost everywhere….
by Philip Boxer Preliminaries An edge role is on a task boundary in which the systems of meaning on either side of the boundary are different: some form of translation is required. The task facing…
by Richard Veryard
There is an huge gap (asymmetry) between the information requirement (as stated by the DoJ) and the data on Google’s database. In a service-oriented grid-enabled world, it would seem to make more sense (and raise fewer privacy concerns as well) for the DoJ to collaborate with Google (and its competitors) – to compose intelligent and relevant analytical enquiries that can be run by Google (as a service, albeit commandeered by the Government) to help solve the DoJ’s problem.
by Richard Veryard
Who is going to want the kind of user-defined policies I talked about in the podcast (see previous post)? What are the strategic implications for banks and other service providers?
by Richard Veryard
Transcript from podcast, in which Richard provides an example of user-defined policy in the context of banking services.
Podcast with Philip Boxer, Richard Veryard and Ron Jacobs released on Microsoft Channel Nine.