Managers’ skill in exercising judgement is their most important ability. They base this judgement on the quality of their experience. Critik is a tool designed to support managers who wish to reflect on and learn from the quality and nature of their experience. Written to operate under Windows, the graphical user interface of Critik makes it extremely easy to use. The software aids the process of learning by enabling managers to uncover patterns in the ways in which they attribute meaning to their experience. In doing this, Critik does not itself draw conclusions from those patterns, but rather enables managers to do this for themselves.
Derived from the repertory grid technique, the basic data which Critik works with describe the elements of the particular experience under consideration in terms of concepts expressed as patterns. The value of Critik is that it can be applied in any situation in which managers find themselves making judgements about what-is-going-on. Its use facilitates communication, learning and insight, whether for individuals or groups.
Critik comes with extensive Help facilities as well as a manual which describes its use and the techniques associated with reflective analysis. Three areas of application are described in the manual: selection and appraisal, problem analysis and evaluation; and team consensus building. These areas of application are not intended to be exhaustive, but cover the main ways in which Critik can be used. Managers who experiment with Critik will be able to discover through their own experience the many ways in which Critik can be used.