by Philip Boxer I’ve just been listening to a press briefing being given by President Trump and his team yesterday… two things struck me as very interesting. He was asked by a reporter what he…
by Philip Boxer The following set of notes emerged from a conversation with Sandy Henderson about the forensic approach – an approach to understanding and beginning to address ‘systemic bias’.[1] Implicit in the way a…
by Philip Boxer The need for asymmetric leadership arises when an enterprise must be dynamically responsive to its clients one-by-one in the way it supports a client’s experience. Examples would be providing a weather forecast for…
by Philip Boxer BSc MBA PhD So you say you want to put your clients first. By saying this, I assume you have decided that product/service excellence is not sufficient for you to survive.[1] In order to…
by Philip Boxer BSc MBA PhD We have seen in distinguishing task systems, sentient organisation and sovereignty that an enterprise with supply-side sovereignty has no difficulty establishing its boundary or perimeter as an ‘open system’. Furthermore,…
by Philip Boxer BSc MBA PhD What happens when an enterprise must respond to its client-customers one-by-one? The enterprise will face demand asymmetry and therefore will need to be able to make under-determined choices at its edges…
by Philip Boxer BSc MBA PhD Demand asymmetry is a fourth asymmetry: the client-customer’s experience always leaves him or her with something more to be desired.[1] It means that a client-customer’s demand can never be fully…
by Philip Boxer BSc MBA PhD In distinguishing emergence from hierarchy, the stratified relation of novel emergence was described of a product produced from underlying component technologies. This relation was linked to the first asymmetric dilemma…
by Philip Boxer Bsc MBA PhD[1] Open systems and their 1st-order behavioral closures Individuals identified with an enterprise, the formal behavioral model of which is thought to be deterministic, believe that the enterprise can dictate responses…
by Philip Boxer BSc MBA PhD Some years ago, I published a paper titled: The stratification of cause: when does the desire of the leader become the leadership of desire”[1]. The paper’s aim was to understand…