by Richard Veryard
Philip’s post on Managing over the whole governance cycle draws on some important work by Max Boisot, and I wanted to expand on this a little.
Category: Governance
Governance from the centre that is not based on knowing better than those at the edge.
by Philip Boxer
It is the personal nature of the response to the customer that distinguishes taking power to the edge of the organisation. It used to be possible to rely on ‘free’ market processes for creating such innovations, but in the 21st Century the whole cycle has to be managed. This presents those leading at the edge with a double challenge, but it also presents business leadership with the need to develop a capacity for asymmetric governance.