by Philip Boxer BSc MBA PhD So you say you want to put your clients first. By saying this, I assume you have decided that product/service excellence is not sufficient for you to survive.[1] In order to…
Author: philipjboxer
by Philip Boxer BSc MBA PhD We have seen in distinguishing task systems, sentient organisation and sovereignty that an enterprise with supply-side sovereignty has no difficulty establishing its boundary or perimeter as an ‘open system’. Furthermore,…
by Philip Boxer BSc MBA PhD What happens when an enterprise must respond to its client-customers one-by-one? The enterprise will face demand asymmetry and therefore will need to be able to make under-determined choices at its edges…
by Philip Boxer BSc MBA PhD Demand asymmetry is a fourth asymmetry: the client-customer’s experience always leaves him or her with something more to be desired.[1] It means that a client-customer’s demand can never be fully…
by Philip Boxer BSc MBA PhD In distinguishing emergence from hierarchy, the stratified relation of novel emergence was described of a product produced from underlying component technologies. This relation was linked to the first asymmetric dilemma…
by Philip Boxer Bsc MBA PhD[1] Open systems and their 1st-order behavioral closures Individuals identified with an enterprise, the formal behavioral model of which is thought to be deterministic, believe that the enterprise can dictate responses…
by Philip Boxer BSc MBA PhD Some years ago, I published a paper titled: The stratification of cause: when does the desire of the leader become the leadership of desire”[1]. The paper’s aim was to understand…
Title: Working forensically with toxic thinking: what doesn’t kill you makes you stronger Author: Philip Boxer Category: Presented at ISPSO Annual Meeting Rome 2015 In an increasingly networked world, enterprises are being expected to organise…
Title: The Governance of Specialist Care: a question of ethics? Author: Philip Boxer Category: Presented at OPUS Conference 2014 This paper describes a two-year intervention within an organization providing residential care for men and women…
by Philip Boxer BSc MBA PhD This paper, presented at the OPUS 2014 Conference, describes a two-year intervention within an organization providing residential care for men and women with mental health disabilities. This intervention, in…