Two-Sided Markets

by Richard Veryard
In his HBS March interview, Andrei Hagiu identifies Wal-Mart as an example of an organization that is transforming from a traditional merchant into a two-sided platform. Let’s look at the (asymmetric) structure of this transformation.

Managing to Relationship

by Richard Veryard
Masood Mortazavi uses Transaction Cost Economics to explain the difference between Managing to Contract vs. Managing to Relationship. In this post, I want to link this discussion to the key notion of Asymmetric Demand.

Security and Symmetry

by Richard Veryard
In a symmetric world, there is a clear distinction between genuine customers and hostile attackers – and the task of security is to tell them apart and keep them apart.
In an asymmetric world, this distinction breaks down.