|Title:||Service Supply and Asymmetric Demand|
|Author:||Boxer, P.J. & Cohen, B.|
People expect the behaviours of large, complex systems of systems to be embedded in their personal contexts-of-use. But suppliers of such systems often persuade their users to settle for something less than their particular needs because that something is better than nothing. Digitisation is turning this whole approach to designing complex systems of systems inside out. New approaches are required to understanding the nature of these complex systems which address risk, meaning and composition in ways that place the user of such systems at the centre of their formation instead of at their periphery. This paper outlines such an approach and the demands it places on the processes of collaborative composition.